If Kart Racers Speed Shop does not have what I am looking for can I make a special request?
Yes, we enjoy receiving special requests and will work with you to provide just what you were looking for whether it is a current design on an item not shown or a design we have not made available yet.
Will Kart Racers Speed Shop do custom designs?
Yes, we also accept and enjoy working on custom orders and will make special designs for your individual needs. Additional design fees may apply.
Where does Kart Racers Speed Shop ship to?
We accept orders and ship to most places worldwide.
Where are Kart Racers Speed Shop products made?
Kart Racers Speed Shop works to source most items from USA based producers. However, depending on order location, some items will be sourced globally and shipped from the most favorable location to reduce shipping cost and time. Several Kart Racers Speed Shop products are produced in Asia meeting high standards of quality with competitive shipping rates and times.
Does Kart Racers Speed Shop have merchandise in stock?
No all merchandise is custom produced upon order.
Where does Kart Racers Speed Shop get its design material?
We have 40 years of old karting magazines, decals, photos, manuals, shipping boxes and other stuff to develop our re-production art work from as well as material and photos supplied by our customers.
Who do I contact for at Kart Racers Speed Shop for support?
You can always contact the highly responsive KRSS Team using the contact page, or chat option. We are here to help you with your questions and normally respond within 6-12 hours.
What does Kart Racers Speed Shop sell?
Go Kart themed T-Shirts, Sweatshirts, Hoodies, Mugs, Phone Cases, Foot-ware, wall clocks and wall art plus much more.
How long does it take to process and ship orders?
Most of our items are produced and supplied from the USA and typically ship within 2 to 4 days depending on the item. Some of our items are produced in Asia and typically ship within 10 to 14 days. All products produced in Asia are shipped using expedited shipping.
Please note Covid has created product issues and shipping delays so it always a good idea to check with us prior to order if delivery time is a crucial factor.
Can I cancel my Kart Racers Speed Shop order?
Order cancellations are allowed while an order is in the Pending Payment or Scheduling status. Once an order has passed into Production no order cancellations can take place.
What happens if you received a damaged/flawed/incorrect order?
Kart Racers Speed Shop is here to support you and has a 5-day return policy, which means you have 5-days after receiving your item to notify us of an issue with the item purchased such as shipping damage or a product defect. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
To start a return, please contact firstname.lastname@example.org and include a description of the issue plus photos of the defect or shipping damage. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.